What is EMS?
Energy Management Services (EMS) is a process of evaluating a customer's total energy use for the purpose of establishing energy conservation solutions that reduce a customer's annual energy expense. EMS utilizes equipment inventory reports, historical energy bills, walk-through audits, load analysis, and equipment decision-making to provide the optimal use of energy in a facility.
What are the Customer Benefits?
- You will receive a detailed historical rate and consumption report
- The report will give you energy management benchmarks
- The report also outlines equipment comparison scenarios for you

- Questline is a unique service that will serve as a touch point between the City and the City's customer.
- The Gas Authority equips each Member city with access to extensive knowledge regarding natural gas usage in the commercial and industrial sector. Commercial and industrial customers in Members cities have access to engineers with expertise in natural gas usage in these environments through features like "Ask an Expert" hotline, archived articles, newsletters and searchable statistics and tips regarding usage in very specific industry segments on their website.
- As a commercial and industrial customer of a Member city of the Gas Authority you can access the service simply by signing up, free of charge, through your city!
Below are a couple of helpful links to organizations that can help you better serve your commercial customers.
For information about natural gas cooling visit www.gasairconditioning.org